Creating an Omnichannel Buyer Journey in Healthcare


With an oversaturation of outside influences, it’s harder than ever for individuals to make healthcare decisions that work best for themselves and their families. Moreover, healthcare professionals have to compete with various streams of information consumers are receiving to provide the best solutions and care. As a result, there is a disconnect between healthcare experts and the consumers that need guidance from professionals.

During our webinar, Create an Omnichannel Customer Journey, we will cover ways in which the life sciences, healthcare, and pharmaceutical industries can improve their consumer interactions and experiences by: Improving customer acquisition and conversion, increasing customer retention, building trust with prospects, creating personalized customer experiences, and optimizing marketing spend.

When healthcare professionals create personalized experiences in an effort to break through to consumers, they can better communicate with one another. With consistent digital interactions and touchpoints, consumers can provide healthcare professionals more data that can help to deliver the personalized digital experiences they have come to expect from any other industry. This matters most to healthcare professionals looking to better understand consumers.

Our webinar walks through a connected suite of Adobe products that utilize consumer data to help them during the healthcare decision-making process. We’ve made it easy for healthcare professionals to see the full customer journey, providing insight into the customer experience and overall business performance.

Sign up for our webinar: Create an Omnichannel Customer Journey on September 28, 2022, at 10:00 AM PST / 1:00 PM EST to discover how Adobe and Deloitte Digital are helping to transform personalized digital experiences in the life sciences, healthcare, and pharmaceutical industries. You won’t want to miss it!



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